Delivery

We offer global tracked delivery to most international destinations.

All orders are processed Monday to Friday (excluding public holidays), and you should receive your order within 2–5 working days.

If we encounter any issue with the stock, size, or colour of any product in your order, we’ll contact you promptly by phone or email.

Delivery Charges:

  • EU Tracked Delivery - 19.95€
  • International Delivery - 29.95€ or calculated at checkout, depending on your region.
  • Ireland Tracked - €4.95
  • UK Tracked - £3.95

You’ll receive a tracking link once your order has been dispatched so you can follow its progress.

PLEASE NOTE: if you are based in the United States, with recent international import tariff changes, you may be charged additional import tariffs by the US Customs & Border Protection Agency. These tariffs are beyond our control and payable by you on receipt of goods.

Returns

We want you to be delighted every time you shop with us. However, we understand that you might occasionally need to return an item.

If for any reason you are unhappy with your purchase, you can return it to us in its original condition and packaging within 14 days of the date you received it.

Under the Distance Selling Regulations, you also have the right to withdraw from the purchase of an item within 7 working days of the day after the item is delivered.

In the case of a faulty, damaged, or incorrect item, we will refund the costs of returning the item to us. This does not affect your statutory rights.

For all other returns and cancellations, you will be responsible for the cost of returning the items. If we do not receive the item back, we may arrange collection from you at your cost.

If your goods are visibly damaged on arrival, please refuse the delivery and contact us within 24 hours of delivery with details of the damage. This helps us raise the matter quickly with our courier. Once the damaged goods are received back into our warehouse, we will arrange a replacement.

How to Return an Item

Before returning an item, please contact us:

📧 Email: lkcooneys@gmail.com

📞 Phone: 074 9176555 (Available 9am–5pm)

Please quote your order reference number when getting in touch.

Return Address:

Unit 1–3, Letterkenny Retail Park

Neil T. Blaney Road

Letterkenny, Co. Donegal

Ireland, F92 VR7A

Returns should be in their original condition and packaging.

If you wish to exchange an item for an equivalent product, we will process the exchange once we receive the original item.

  • Normal shipping rates apply to replacement items.
  • If the replacement item is a different price, we’ll either refund the difference or contact you to arrange a top-up payment.
  • Replacement is subject to stock availability.